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バリューチェーン
当社は1987年の創業以来、独立系の総合電子商社として、お客様の多様化するニーズに応え、常に最適なソリューションを提供してまいりました。現在は、自動車用電子部品、オフィスオートメーション機器、その他電子部品の3つの事業領域を展開しております。お客様のニーズに合わせて、どこでも実現可能な体制を整えています。
当社のバリューチェーンは、計画コンサルティング、設計・開発、少量多品種製造の受託、半製品・完成品の製造、販売、アフターサービスまでを一貫して対応する統合型の同期製造体制を構築しています。これにより、お客様の要望に迅速かつ柔軟に対応し、課題解決を通じて事業を支援しています。
コンサルティング
信頼関係に基づいたアイデアを発展させ、新たな価値へと高めることが成功の鍵です。お客様の真の課題を見極めるまで丁寧にヒアリングを行い、最適なソリューションを共に創り上げます。業界を支える最強の裏方パートナーとして、お客様のビジネスを力強く支援します。
企画・開発
日本国内外の親会社がそれぞれの強みを活かし協力することで、課題を可能性に変える計画立案を支援します。部品設計、システム構築、ソフトウェア開発、保守サービスまでを含む、統合された同期製造体制を提供しています。
調達
世界中から最適な電子部品を調達し、提供しています。日本品質をタイ国内の生産工場で実現しており、グループネットワークを活用した高度な情報ネットワークと部品調達体制によって、各顧客に最適なソリューションをお届けします。
生産
当社の生産ラインは高品質かつ付加価値の高い製品を提供します。世界各地に広がる工場ネットワークにより、大量生産から少量多品種生産まで柔軟に対応可能です。商社としての強みを活かし、お客様の希望する製品を希望する場所へ、ジャストインタイムでお届けします。
販売
36年にわたり電子業界向けの販売実績を積み重ねており、自動車メーカー、オフィス機器メーカー、日本の電機メーカー（Canon、SONY、Panasonic など）との広範なネットワークを構築しています。各市場に最適な販売戦略を実現するために、柔軟な販売体制も整えています。
修理・アフターサービス
インクジェットプリンターなどの電子機器に対するアフターサービスにも対応しています。出荷前の製品検査、到着後のメンテナンスや修理など、幅広いサービスメニューを用意し、お客様に最適なサポートを提供しています。
Analysis of stakeholders in the business value chain
| Stakeholders | Expectation | Response |
|---|---|---|
| Customers/Consumers | Standards, quality and Safety of goods and services | Using interaction, feedback and survey results to improve service Standards |
| Raw materials/sources of raw materials | Inspection, selection of raw materials/sources of raw materials with quality and safety standards. | |
| Reasonable prices | Applying the results of market research on raw materials and sources of raw materials used to deliver quality products to customers/consumer | |
| Responsibility to customers/consumers | Conducting customer satisfaction surveys and using the results to review the management of promotional programs and selling prices on a regular basis | |
| Business operations with transparency and social and environmental responsibility | Responding to service errors and follow upon the results of the solution to reach customer satisfaction
Management under the 3R – Reuse Reduce Recycle concept |
|
| Shareholder | Good performance and a good return on investment | Annual General Meeting of Shareholders |
| Good Corporate Governance | Reporting the performance to the Stock Exchange of Thailand on a quarterly basis | |
| Taking into account environmental, social and governance issues in strategic plans and questions | Regular notification of news to shareholders through the Company’s website and e-mail | |
| Good risk management and crisis management | ||
| Transparency of Business information and timely, accurate disclosure of information | ||
| Opportunity for shareholders and investors to participate and express their opinions on the Company’s business performance | ||
| Employee | Remuneration increased | Wage and salary incremental adjustment including other welfares, the Company has considered by business environmental in the present and future. |
| Steady of Career path | The Company has training program for all employees in order to development both knowleged and skills according to the annual training program. | |
| Occupational Health and Safety | The company has implemented and maintaining the occupational health & safety management system. Conduct the training to provide knowledge and other support activities to improve safety in the organization. | |
| Employee engagement | The Company has normally arranged the employee relation activities such as monthly meeting between CP&H Committee and top management including the others festival activities. | |
| Respect for human rights and fair treatment | Conducting job satisfaction and happiness surveys Providing training courses for skill development through online teaching materials Formulating human rights policy and conducting a comprehensive human rights audit and monitoring |
|
| Supplier | Fair and equal treatment of business partners | Organizing an annual supplier meeting and build good relationships with partners and listen to comments and suggestions from all partners in order to improve the working process |
| Fair and transparent business operation | Determining procurement policy and defining principles and practices of selection of suppliers based on a transparent, unbiased and verifiable selection process | |
| Code of Conduct, strategic leadership and long-term business partnerships | Communicating business plans with business partners every year to define guidelines for business growth and development of continuous and sustainable supply chain management | |
| Good operation | Promoting knowledge sharing and joint development | |
| Anti-corruption | Announcing the anti-corruption policy and Communicating to partners via the Company’s website and annual partner meeting, as well as Providing training courses on anti-corruption measures for the Employee | |
| Community and Society | Creating jobs and promoting careers for the community | Involvement with the community through employment, raw material procurement and other community development activities |
| Promoting the quality of life and good hygiene for the community | Engaging with government and private organizations for better social and environmental promotion | |
| Sustainable economic development for the community | Promoting the production potential of SME products to be standardized and competitive | |
| Promoting and preserving the environment for the community | Participation in a project planned by the government sector and private organization |